Communicate - Provide Information - Inform To optimize your settlement efforts, you have no less than three people that you must persuade – your client, the mediator, and your adversary. If you have not fully informed your client of the...

by Marc Harwell Achieve UnderstandingGeorge Bernard Shaw astutely commented that “the single, biggest problem with communication is the illusion that it has taken place.” How do you break through the illusion and enter the world of effective persuasion? Questions Are...