At 11amCT/12pmET:
“Until we develop emotional self-awareness, we will project our own unrecognized emotions onto others.” Bowling and Hoffman (2003)
In this hour-long interactive presentation, we will discuss emotional intelligence and its crucial role in effective mediation. We will explore the five components of emotional intelligence and their impact on the mediation process. By understanding the importance of these elements, mediators gain valuable tools to navigate the diverse range of emotions and behaviors they encounter during mediation sessions – especially their own.
We will examine how emotional intelligence facilitates trust-building, fosters collaboration, and improves communication among parties. By elevating their emotional intelligence, mediators gain the ability to effectively manage conflicts, build trust, anticipate potential obstacles, and guide the parties towards resolutions that are mutually beneficial.
For awareness and discussion, participants will be provided an assessment tool to measure their emotional intelligence prior to the presentation.
This event will be followed at 12pmCT/1pmET by our regular TAPM Member Meeting. We hope you can join us for networking and fellowship!
This event has been approved for 1 hour general CME and 1 hour general CLE.
Speaker Bio:
Kimberly Best, RN, MA, is a MO Rule 17 Listed Civil and Family Mediator, a TN Rule 31 Listed Civil Mediator, Rule 31 Trained Family Mediator, FINRA Arbitrator, and owner of Best Conflict Solutions, LLC. Her practice includes Mediation, Facilitation, Restorative Practices, and personal and organizational Conflict Coaching and Conflict Consulting, with a Healthcare specialty. Kim is immediate past president of the board of the Tennessee Association of Professional Mediators. She is a volunteer Senior Mediator with the Los Community/Police Unification Program. Kim is an active member of the National Association for Community Mediation, Association of Conflict Resolution, a consultant with Mediators Beyond Borders, and she serves on the Executive Committee of the American Bar Association Dispute Resolution Section. She is a frequent speaker, trainer and coach on mediation skills, conflict management, and emotional intelligence. Kim is the author of, “How to Live Forever: A Guide to Writing the Final Chapter of Your Life Story.” Kim is passionate about helping others understand and resolve conflict and helping other dispute resolution practitioners excel and succeed in the field.